Huk returns & exchanges policy
If you need to return a gift - please email us ([email protected]) with the gift-giver email and/or the order number. We heard you and we listened! Our loyal customers (and new customers!) are the reason we get to do what we do - therefore we want to e
YES! We are proud to offer free exchanges or store credit. You can start your return or exchange here:. You can choose a return credit (or shop now) instead of a refund to your original payment. You can also exchange for a different size (the same pr
Your order number can be located in the subject line of your confirmation and shipping emails. This information can also be found by going to Huk.com, logging into your account, and viewing your order history. It will begin with an "H" and is followe
Received returns are generally processed within 5 to 7 business days of receipt. Please allow one billing cycle for credit card refunds to appear on your statement.
In the unfortunate event that your order arrived damaged, please reach out to [email protected] as soon as possible with a photo of the item(s) that were damaged in shipping. Our team is committed to assisting you with any concerns you have and working
If you've decided to return an item, please first ensure that it meets our return criteria; within 30 days of the purchase date, provided they are in original, salable condition with tags attached. Footwear must be returned in new condition with the
You can choose the option of a return credit (or shop now) instead of a refund to your original payment. You can make an exchange for a different size (same product and color) at no extra cost. If you would like a different color or style, choose the
Store credits are offered for items that are returned but not eligible for a refund. You can use your store credits to purchase items from our store.Please note that store credits do not expire and can be used anytime and are as good as cash.
In the unfortunate event that you received a different item than the one you ordered, please reach out to [email protected] or call 854-201-2559 as soon as possible with a photo of the items you received as well as the item that you're supposed to get.