Can I process an exchange or get store credit instead of a refund?Updated 6 months ago

YES! We are proud to offer free exchanges or store credit.

You can start your return or exchange here:

You can choose a return credit (or shop now) instead of a refund to your original payment. You can also exchange for a different size (the same product and color) at no extra cost. If you would like a different color or style, choose the shop with store credit option.

Exchange orders will be processed after the returned order is marked as delivered to our returns department. The new exchange order will be shipped back to the original shipping address with our standard 5-10 day shipping. 

NOTE: Store credits will be based on the original purchase price of the item. If a discount was applied to the original order, the total dollars for the store credit will be reflective of this discount and not the full-price cost of the item. Discount codes cannot be applied to "Shop Now" orders.